Support
Support centre
If you run into a problem using one of our applications or this website, you can reach us through the channels below.
Contact support
Please include the application name, device model and OS version, when the problem happened, and a short description. Screenshots help us locate the issue faster.
Frequently asked questions
How do I delete my account and personal data?
Email support@85ai.app from the address or phone number you registered with, with the subject 'Delete account'. We will complete the deletion within 30 days and confirm by email, except for records we are required by law to keep.
How can I access or correct my personal data?
Email support@85ai.app with the details you would like to access or correct. We will respond and act within 30 days.
Can I report a problem with a product?
Yes. Please include the application name, device model, OS version and a description of the problem, plus screenshots if possible.
Which languages do your applications support?
Traditional Chinese, Simplified Chinese and English are the main languages today; additional languages are added product by product as needed.
Products we support
Technical support for these products is provided by 85 AI Technology Limited.